Description: From the Rare Books Collection. An illustrated booklet for Norfolk and Western Railway employee customer service training. Instructions given for porters (redcaps) and conductors, among other employees.
Creator: Norfolk and Western Railway Company
Format: Digital reproduction of a 20-page 4.5"x6.5" booklet.
Rights Statement: NO COPYRIGHT – UNITED STATES; http://rightsstatements.org/vocab/NoC-US/1.0/
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